Privacy policy

Overview
We are committed to protecting your privacy and managing your personal information responsibly. You may browse our website without providing personal information; however, certain features, services, or transactions may require the collection and processing of personal data. When personal information is requested, it will be handled in accordance with applicable U.S. federal laws and South Carolina state regulations.

We maintain technical and organizational safeguards to help protect personal information from unauthorized access, loss, misuse, or alteration. Despite these measures, data transmitted over the internet can present certain limitations in security.

Name and Address of the Controller
COMPLIANCE DEPT.
The Vine Online
{INSERT BUSINESS ADDRESS}
thevineonline4u@gmail.com
www.thevine-online.com

Definitions
For the purposes of this Privacy Policy:

  1. Personal Information: Information that identifies, relates to, describes, or could reasonably be linked to an individual.
  2. Data Subject (Consumer): Any individual whose personal information is collected or processed.
  3. Processing: Any operation performed on personal information, whether automated or not, including collection, storage, use, disclosure, organization, or deletion.
  4. Restriction of Processing: Limiting or controlling how personal information is used, accessed, or shared.
  5. Profiling: Any form of automated processing used to evaluate certain personal characteristics, such as preferences, behavior, or interests.
  6. Pseudonymization: Modifying personal information so it cannot be attributed to a specific individual without additional, separately stored data.
  7. Controller: The person or organization responsible for determining the purposes and means of processing personal information.
  8. Processor: A third party or service provider that processes personal information on behalf of the controller.
  9. Recipient: Any individual, company, or organization to whom personal information is disclosed.
  10. Third Party: Any entity other than the consumer, the controller, the processor, or those acting under their direct authority.
  11. Consent: A clear, informed, specific, and voluntary indication by the consumer agreeing to the processing of their personal information.

Cookies

Our website uses cookies and similar tracking technologies to provide core functionality, enhance user experience, and analyze website performance. Cookies are small text files stored on your device by your web browser. They allow our website to recognize your browser, remember certain preferences, and maintain session information.

We may use cookies for the following purposes:

  1. Essential Website Operations: These cookies are necessary for the basic functioning of the site, including navigation, secure login, and shopping cart features. Without them, certain services may not be available.
  2. Performance and Analytics: These cookies collect information about how visitors use the site, such as pages visited, time spent on pages, and error messages. The data is aggregated and used to improve functionality and performance.
  3. Preference and Personalization: These cookies remember choices you make, such as language, region, or items saved in your cart, so that your experience is more customized each time you visit.
  4. Security and Fraud Prevention: Certain cookies help detect and prevent fraudulent activity, unauthorized access, and misuse of accounts or services.
  5. Content Relevance: Cookies may be used to improve the relevance of content shown to you based on general site usage patterns. We do not sell personal information.

Cookie Management

You may manage or delete cookies through your browser settings. Depending on your browser, you can:

  1. Block all cookies.
  2. Block only third-party cookies.
  3. Delete existing cookies.
  4. Receive notifications before cookies are stored.

Please note that disabling cookies may affect certain features of the website, including login, checkout, and saved preferences.

Third-Party Cookies

Some cookies may be set by trusted third parties that provide services to us, such as analytics tools, payment processors, security providers, and fulfillment or print-on-demand partners. These third parties maintain their own privacy and security practices, which operate in addition to this Privacy Policy.

Do-Not-Track (DNT)

At this time, our website does not respond to browser-based DNT signals, as there is no uniform industry standard regulating such signals in the United States.

 

Collection of General Data and Information

When you access our website, we may automatically collect certain general technical data, including:

  1. Browser type and version.
  2. Device type and operating system.
  3. IP address.
  4. Referring website or source (where you came from).
  5. Specific pages visited and actions taken on the site.
  6. Date and time of each access.
  7. Internet service provider and related technical details.

This information is used to:

  1. Deliver website content correctly to your device.
  2. Maintain and improve website performance, layout, and content.
  3. Enhance security, detect misuse, and prevent fraud.
  4. Analyze trends and understand how users interact with the site.

This data is not used by itself to personally identify users and is typically processed in aggregated or anonymized form.

 

Your Privacy Rights

Depending on applicable U.S. and South Carolina laws, you may have one or more of the following rights regarding your personal information:

  1. Right to Know: You may request information about the categories and specific pieces of personal information we have collected, the sources of that information, and the purposes for which it is used.
  2. Right to Access: You may request a copy of the personal information we maintain about you, subject to verification of your identity.
  3. Right to Correct: You may request correction of inaccurate or incomplete personal information.
  4. Right to Delete: You may request deletion of your personal information, subject to legal, regulatory, or contractual obligations that may require retention.
  5. Right to Restrict Processing: In certain circumstances, you may request that we limit the way we use your personal information.
  6. Right to Opt Out: You may request that your information not be used for targeted advertising or certain automated decision-making activities. We do not sell personal information.
  7. Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

 

Legal Basis for Processing

We may process personal information for one or more of the following business purposes:

  1. To process and fulfill orders, payments, and transactions.
  2. To provide customer support and respond to inquiries.
  3. To authenticate identity and maintain account security.
  4. To detect, prevent, and address fraud or misuse of services.
  5. To improve website functionality, content, and user experience.
  6. To comply with legal, regulatory, or tax obligations.

 

Data Retention

We retain personal information only for as long as reasonably necessary to:

  1. Fulfill the purposes for which it was collected.
  2. Satisfy legal, regulatory, or accounting requirements.
  3. Resolve disputes and enforce agreements.

When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in a manner consistent with applicable law.

 

Provision of Personal Information

  1. Certain services, features, or transactions may require you to provide personal information.
  2. If you choose not to provide required information, we may be unable to process your order, create an account, or provide specific services.

 

International Data Transfers

Some third-party service providers, including print-on-demand partners, payment processors, analytics providers, and hosting services, may store or process personal information outside the United States. These providers are responsible for maintaining their own privacy, compliance, and security measures in accordance with applicable laws.

 

Contact Through the Website

If you contact us via email, contact form, or other communication channels available on our website, we will collect the personal information you voluntarily provide (such as name, email address, and message content). This information is used solely to respond to your inquiry or request and is not shared with third parties for unrelated purposes.

Newsletter Subscription

If you choose to subscribe to our newsletter, you must provide a valid email address. This email address will be used to:

  1. Send announcements and updates.
  2. Provide information about products, services, or offers.
  3. Communicate relevant content related to our website or business.

You may unsubscribe at any time by clicking the unsubscribe link included in each newsletter or by contacting us directly.

 

Newsletter Tracking

Our newsletters may contain tracking technologies, such as tracking pixels or unique links, that allow us to determine:

  1. Whether an email was opened.
  2. Which links within the email were clicked.

This information is used in aggregated form to evaluate the effectiveness of our communications and to improve future content. You may opt out of such tracking by unsubscribing from the newsletter.

Registration on Our Website

If you create an account on our website, you may be asked to provide personal information such as:

  1. Name.
  2. Email address.
  3. Login credentials (such as a password).

We use this information to:

  1. Maintain your user profile and account settings.
  2. Provide access to order history and account-related information.
  3. Offer a more personalized experience based on your interactions with the site.

You may update or delete your account information at any time, unless we are required to retain certain data for legal or regulatory purposes.

 

Payment Processing — PayPal

If you select PayPal as your payment method at checkout, personal information necessary to complete the transaction will be securely transmitted to PayPal. This may include:

  1. Name.
  2. Billing and shipping address.
  3. Email address.
  4. Payment details and transaction identifiers.

PayPal uses this information to:

  1. Process your payment.
  2. Verify identity and prevent fraud.
  3. Comply with legal and regulatory requirements.

For detailed information on how PayPal handles personal information, please review PayPal’s privacy policy:
https://www.paypal.com/us/webapps/mpp/ua/privacy-full

 

California Privacy Rights (CCPA/CPRA)

Residents of California have specific privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:

  1. The right to know the categories of personal information we collect, use, or disclose.
  2. The right to request access to the personal information we hold about you.
  3. The right to request deletion of your personal information, subject to certain exceptions.
  4. The right to request correction of inaccurate personal information.
  5. The right to opt out of the “sharing” of personal information for targeted advertising.
  6. The right to not be discriminated against for exercising your privacy rights.

We do not sell personal information as defined under California law.

California residents may submit privacy requests or exercise any of these rights by contacting us at:
thevineonline4u@gmail.com